• Installation, production launch, and migration of reporting systems.
• Consulting for solution design, understanding, and reviewing reports.
• Installation and production launch of plugins or connectors.
• Generation and review of reports and statistics.
• Design and modifications of ACD.
• Knowledge transfer to supervisors and system administrators.
• KT for CMS administration.
• KT for CMS supervisor.
• KT for CMS Report Designer (report customization).
• KT for ECH analysis.
• KT for CM vectors and features - Advocate.
• KT for ACD design.
• Go to the Academy